Olympus – Social Networking WordPress Theme full of bugs.
Two months passed for using the hit and trial method with this theme and supporting staff. Supporting staff is not cooperating always make excuses for Plugins.
They forget these Plugins sold with their Theme only. Please go through all email communication Pictures to learn about crumina support staff working and Olympus – Social Networking theme bugs
Olympus – Social Networking WordPress Theme Review
- This theme is unstable and full of bugs.
- Speed Issue. Support staff blame to Hosting company.
- Plugins compatibility issue.
- For each Plugins update, the user required support.
- After every update of the theme, the user required support.
- Blogs page missing after each and every update.
- Pictures missing after updates.
- Permalink Settings need to apply after each update.
- Features are missing, for features issue support staff blame the plugin.
- Compatibility problem with youzify Plugin.
- Compatibility problem with Elementor Plugin
- Youzify, Mycred, and Elementor Plugins come with the theme but no support from the Olympus theme support.
- Olympus team ask to contact the Plugin provider when contact Plugin provider ask to buy a plugin to get the support
- PHP errors, Instead of giving solution support staff ask to disable PHP error.
- Whenever you asked about some other compatible Plugins with the theme, support staff always refuse to tell.
- Support staff takes 1 day to reply one day it is mean you are going to suffer for many days as this kind of communication goes long.
- The Support staff not able to understand the problem due to communication Gaps even you sent a screenshot they are not able to understand the problem.
- The worst thing is that support staff Including Company CEO Mr. Alex giving threatening and use abusive languages
Main Point if the Olympus theme has some limitation or compatibility issue. The theme builder crumina programmer needs to mention clearly the heme details so that the user will go through it and decide to buy or not to buy.
For the speed issue, They need to mention Clear about which server requirements, and which hosting company will give the best results.
Olympus Team need to mention which Plugins are compatible with the theme.
Also need to mention clear no support for the plugin comes with a theme bundle And to get support buyer needs to buy the license from the Plugin provider.